Shipping & Returns
Shipping Policy
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1. Processing Time: Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly extended.
2. Shipping Methods: We offer standard and expedited shipping options. The shipping cost and estimated delivery time will be calculated at checkout based on the shipping method selected and the destination.
3. Domestic Shipping:
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Standard Shipping: Estimated delivery within 3-7 business days.
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Expedited Shipping: Estimated delivery within 1-3 business days.
4. International Shipping: At this time, Sassy Glitz Boutique LLC offers shipping internationally. Shipping times may vary based on the destination and customs processing.
5. Order Tracking: Once your order has shipped, you will receive a confirmation email with tracking information. You can track your order's progress through our website or the carrier's online tracking system.
6. Shipping Delays: Sassy Glitz Boutique LLC is not responsible for shipping delays caused by factors beyond our control, such as weather conditions, customs delays, or carrier service interruptions.
7. Shipping Charges: Shipping charges are calculated based on the total amount of your order, the shipping method selected, and the destination. The shipping cost will be displayed at checkout.
8. Free Shipping: We offer free standard shipping on orders over $35 for orders shipped internationally. We offer Free Shipping to any orders placed in the United States.
9. Contact Information: If you have any questions or concerns regarding your order or our shipping policy, please contact our customer service team at contact@sassyglitzboutiquellc.com or (1)205-546-9228.
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***Note: Sassy Glitz Boutique LLC reserves the right to update or modify this shipping policy at any time without prior notice.***
Return & Exchange Policy
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1. Returns:
We want you to be completely satisfied with your purchase from Sassy Glitz Boutique. If you are not satisfied for any reason, you may return the item(s) within 30 days from the date of purchase.
2. Eligibility for Returns:
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Items must be unused, unworn, and in the same condition as received.
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All original tags must be attached.
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Items must be in their original packaging.
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Intimate apparel, swimwear, and accessories (such as jewelry and hats) are not eligible for return due to hygiene reasons.
3. How to Initiate a Return:
To initiate a return, please follow these steps:
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Contact our customer service team at contact@sassyglitzboutiquellc.com to obtain a Return Authorization (RA) number.
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Clearly write the RA number on the outside of the package.
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Ship the item(s) back to the address provided by our customer service team.
4. Return Shipping:
Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure that your return is received.
5. Refunds:
Once your return is received and inspected, we will process your refund within 1-3 business days. The refund will be issued to the original payment method.
6. Exchanges:
If you wish to exchange an item for a different size or color, please contact our customer service team to initiate the exchange process. Exchanges are subject to availability.
7. Defective or Incorrect Items:
If you receive a defective or incorrect item, please contact us within 10 days of receiving the order. We will arrange for the return shipping and send you a replacement or issue a refund.
8. Store Credit:
In some cases, customers may choose to receive store credit instead of a refund. Store credit will be issued for the value of the returned item(s) and can be used for future purchases.
9. Final Sale Items:
Certain items may be marked as final sale and are not eligible for return or exchange. Please check the product description for any such restrictions.
10. Contact Information:
If you have any questions or concerns regarding our Return & Exchange Policy, please contact our customer service team at contact@sassyglitzboutiquellc.com or (1)205-546-9228.
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***Note: Sassy Glitz Boutique LLC reserves the right to update or modify this return policy at any time without prior notice.***